Who controls the data
TRAINEDBY FIT LTD, trading as STREEQ, is the data controller for the account and product data described here. The company number is 17488583. Its registered office is 21 Mermaid Close, Gravesend, England, DA11 9EF. Contact viv@trainedby.fit for privacy requests or questions about this notice.
Data we handle
| Data | Why it is used |
|---|---|
| Account details | To create, secure and support your account. |
| Training, food, movement, sleep, heart and body records | To provide the tracking features you choose. Some of this is health data and receives additional protection under UK data law. |
| Meal photos and meal descriptions | To save a meal to your record when you add a photo in the app, in a web browser on TrainedBy, or through an AI connection you gave photo-upload permission. |
| Apple Health or Health Connect records | To import supported categories after you grant permission in your phone settings. |
| Hevy and Strava files | To import records from files you choose. A Strava archive import is not a Strava account connection. |
| Device, diagnostic and security records | To keep the service working, investigate faults and prevent abuse. |
| Notes when something goes wrong or you stop partway through something | To fix the problem and make STREEQ better. A note includes your name, email and what you entered. For health details like your weight or photos, we only note what kind of value it was, not the value itself. We keep these notes for up to 24 months. We don't sell them or use them for ads. |
| Support messages | To answer the request and keep an audit trail of the response. |
Our legal bases
We use account and service data when it is necessary to perform our contract with you under Article 6(1)(b) of the UK GDPR. We process health data, which is special category data, with your explicit consent under Articles 6(1)(a) and 9(2)(a). You can withdraw that consent by removing the connection or asking us to delete the relevant records. We use limited diagnostic and security data under Article 6(1)(f) for our legitimate interest in operating a secure service. We process data under Article 6(1)(c) when a legal obligation requires it.
AI connections
STREEQ provides a connection route for compatible AI services, with setup guides for Claude and ChatGPT. When you connect one, it can request only the records and actions covered by the permissions you approve, and the provider applies its own terms and privacy notice. Fitness-read permission includes supported health records. Reading image bytes from meal photos you already stored and uploading a new meal photo are two separate permissions. Existing connections do not receive photo-upload permission automatically. Imported Strava history and your personal AI context also have separate permissions. Agent tools do not currently return progress-photo image bytes or a coach’s private notes. STREEQ does not send your app record to an AI service merely because you visited this website. Review the permission screen. STREEQ members can disconnect each service in the app; eligible TrainedBy clients can use TrainedBy AI connections.
Meal photos added in a web browser
You can add a meal photo in a web browser at trainedby.fit/my-ai-connections after signing in with your STREEQ or TrainedBy account. This needs an active STREEQ account or an active TrainedBy coaching plan. The page accepts JPEG and PNG photos up to 10 MB. We save a reduced-size copy of the photo with your description, the date and the meal as one meal in your fitness record. Nutrition you did not enter stays marked as unknown. The meal shows in STREEQ, and your TrainedBy coach can see it if you have one. Uploading a photo there does not send it to an AI service. An AI connection can read stored meal-photo images only if you approved the photo-read permission.
Service providers
STREEQ uses service providers for authentication, app infrastructure, data storage, delivery, error diagnosis and website hosting. These can include Firebase and Vercel. They may process limited data under contract to provide those functions. We do not sell health data or give it to advertising data brokers.
Website measurement
This website, streeq.app, does not load Microsoft Clarity, Google Analytics or a non-essential cookie tracker. It uses Vercel Web Analytics and Speed Insights, which count page visits and measure page speed without cookies. The TrainedBy page it links to for AI connections and browser meal photos does not load analytics, advertising or session-recording scripts. The hosting provider may still create ordinary request and security logs when it serves a page.
Deleting your STREEQ account
You can ask us to delete your STREEQ account and the data in it, and you do not need the app installed to ask.
- In the app: open your profile, then Download or delete your account, then Delete your account.
- By email: write to viv@trainedby.fit from the address on the account, or tell us which address it is. We may need to check that the account is yours before we act.
We delete your training, food, body, health-import and account records, and the sign-in you use to reach STREEQ. After that you cannot log back in, and signing up again starts from nothing.
We keep four things. Records of payments, and a note that you asked to be deleted, because the law requires us to keep those and because we may need them to establish or defend a legal claim. A security log of when the app contacted our servers, including addresses, times and refused attempts, which we keep to investigate abuse. If someone reported something you posted in a club, that report and what you posted, so that it can still be acted on. And anything that belongs to a separate service you sign in to with the same account stays with that service; deleting your STREEQ account does not reach it.
Deletion is not instant. We act without undue delay and within one month of a valid request, and we will tell you if a complex request needs longer. Deleting your STREEQ account does not cancel an App Store or Google Play subscription; cancel that where you bought it.
Retention and deletion
Account records are kept while the account is active and as needed to provide the requested service. When you request deletion, we remove the active account data unless a legal or security obligation requires a limited record to remain. Encrypted backups can persist for a short operational period before rotation. Support and security records are kept only for the period needed to resolve the issue, prevent abuse or meet a legal obligation. Notes about problems and where people stop are kept for up to 24 months.
International transfers
Some providers may process data outside the United Kingdom. Where UK data law requires a transfer safeguard, we use an approved transfer mechanism or rely on a valid adequacy decision.
Your choices and rights
You can withdraw a health permission in Apple Health or Health Connect. You can disconnect an AI service through that service. Depending on your location, you may ask for access, correction, deletion, restriction, portability or an objection to certain processing. Email viv@trainedby.fit. We may need to verify that the account is yours.
Children
STREEQ is not directed to children under 16. Do not create an account or submit health data if you are under 16.
Complaints
Contact us first so we can investigate. In the United Kingdom you may also complain to the Information Commissioner's Office.
Changes
We will update the date at the top when this notice changes. A material change to health-data use will be explained before it takes effect and, where required, will ask for consent again.